At PORTA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and immersive experiences.​

 

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, and other details you provide when contacting us or creating an account.

• Usage Data: Information about how you use our website and services, including IP address, browser type, and device information.

• Wellness & Session Data: If you participate in our immersive VR/AI sessions, we may collect anonymized session feedback or performance metrics to improve user experience.​

 

2. How We Use Your Information

We use your information to:

• Provide, improve, and personalize our services.

• Respond to inquiries and customer support requests.

• Send updates, offers, and news (only if you opt in).

• Enhance safety, performance, and research for our VR/AI technologies.​

 

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Trusted Service Providers: For hosting, payment processing, or analytics.

• Legal Obligations: If required by law or government authorities.​

 

4. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, so we encourage you to use strong passwords and safeguard your devices.

 

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent to marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at hello@useporta.com.

 

6. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us to remove it.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.