Last updated: September 2025

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Welcome to PORTA. These Terms and Conditions (“T&C”) govern your access to and use of our website (www.useporta.com), as well as the services, tools, digital content, and immersive experiences provided through our platform. By using our website or booking a service, you agree to be legally bound by these Terms. If you do not agree, you should immediately discontinue use of our services. These Terms exist to protect both you, the user, and us, the service provider, and to ensure that your experience with PORTA remains safe, transparent, and beneficial.

 

1. Eligibility

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To access and use our services, you must be at least 18 years of age or the age of majority in your country of residence. If you are under 18, you may only use PORTA’s services with the supervision and consent of a parent or legal guardian, who will be responsible for any activity carried out on your behalf. By using our services, you confirm that you have the legal capacity to enter into this agreement and that all the information you provide is accurate and truthful.

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2. Services Provided

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PORTA provides cutting-edge VR and AI-powered services designed to promote relaxation, focus, and personal growth. These services may include guided immersive meditation, stress-relief environments, creativity-enhancement workshops, and wellness-oriented digital tools. The scope of these offerings may change over time as we continue to innovate and refine our solutions. While we strive to deliver consistent, high-quality experiences, we reserve the right to modify, update, or discontinue any service at our sole discretion and without prior notice, to ensure that our solutions remain effective and aligned with our mission of enhancing human wellness and performance.

 

3. User Responsibilities

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By engaging with PORTA, you agree to use our services responsibly and in accordance with applicable laws. You must not misuse our services in any way, including but not limited to attempting to disrupt our platform, hack into restricted areas, reproduce or redistribute our content without authorization, or use our technologies in ways that cause harm to yourself or others. You are responsible for ensuring that the equipment you use to access our VR or AI environments is suitable and safe. You also agree not to exploit our services for commercial gain without prior written consent from PORTA. Any violation of these responsibilities may lead to the suspension or termination of your access.

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4. Payment and Pricing

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Some PORTA services are free of charge, while others may require payment. Payment details, prices, and available packages will be clearly communicated at the point of booking. All fees must be paid in full before the service is delivered, unless otherwise agreed in writing. We reserve the right to adjust prices, introduce new pricing plans, or update our payment models at any time, but changes will not affect confirmed bookings already paid for. Payments are processed securely through third-party providers, and PORTA does not store sensitive payment information on its own servers. By purchasing services, you authorize us to process payments on your behalf in compliance with secure payment standards.

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5. Intellectual Property

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All content and technology associated with PORTA, including but not limited to our VR environments, AI-powered tools, logos, designs, text, graphics, images, videos, software, and branding, are the exclusive intellectual property of PORTA or its licensors. You may use these materials only for personal, non-commercial purposes in connection with the services you purchase or access. Unauthorized reproduction, distribution, modification, or resale of our content is strictly prohibited and may result in legal action. We reserve all rights not expressly granted to you under these Terms.

 

6. Health & Safety Disclaimer

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While PORTA’s services are carefully designed to reduce stress, improve focus, and promote mental clarity, they are not medical treatments and should not be considered substitutes for professional healthcare, therapy, or diagnosis. Our experiences are wellness-focused and should be used as complementary tools, not replacements for medical advice. Individuals with certain health conditions, including but not limited to epilepsy, motion sickness, or psychiatric disorders, are strongly advised to consult a healthcare professional before using VR or immersive technologies. By using our services, you acknowledge that participation is voluntary and at your own risk. PORTA disclaims liability for any adverse effects arising from improper use of our services.

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7. Limitation of Liability

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PORTA strives to provide a secure and reliable platform, but we cannot guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, PORTA shall not be held liable for any indirect, incidental, or consequential damages that may result from the use or inability to use our website or services. This includes but is not limited to damages related to loss of data, mental or physical discomfort, equipment failure, or third-party actions. Our liability, in any event, shall be limited to the total amount you paid for the service that gave rise to the claim.

 

8. Account Suspension or Termination

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We reserve the right to suspend, restrict, or permanently terminate a user’s access to our website or services if we reasonably believe that these Terms have been violated, if fraudulent or harmful activities are detected, or if required by law. We also reserve the right to refuse service to anyone at our discretion. In cases of termination, users will remain liable for any outstanding obligations, including payments already incurred.

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9. Third-Party Services

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Our website and services may include links, integrations, or access to third-party tools and platforms. These are provided for your convenience, but PORTA has no control over such external services and does not endorse or assume responsibility for their content, privacy policies, or practices. Users are encouraged to review the terms and policies of third-party services before engaging with them. Your use of third-party platforms will be governed solely by their respective terms.

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10. Changes to Terms

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We may update or revise these Terms & Conditions at any time, to reflect changes in our services, technology, or applicable laws. Updated versions will always be posted on this page, with the date of the last revision clearly indicated. Continued use of our services following the posting of changes constitutes acceptance of the updated Terms. We encourage users to review this page periodically to stay informed.

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11. Governing Law

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These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes or claims arising from the use of PORTA services shall fall under the exclusive jurisdiction of the courts of Dubai, UAE. By using our services, you agree to submit to this jurisdiction.

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12. Contact Us

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For any questions, clarifications, or concerns regarding these Terms, you may contact us directly:

📌 PORTA
📞 +971 552308778
📧 hello@useporta.com
🌍 Dubai, United Arab Emirates